The esteemed former All Blacks head coach, Sir Steve Hansen, recently shared a valuable lesson he learned early in his coaching career, courtesy of the youthful Scott Robertson.
During Hansen’s tenure coaching Canterbury and the Crusaders from 1996 to 2001, a period coinciding with Robertson’s emergence as a player, he recognized the exuberance and enthusiasm the young player brought to the game. In an effort to guide Robertson in channeling that energy more effectively, Hansen inadvertently discovered a crucial aspect of man management.
Hansen recounted a specific incident on the Canterbury Rugby Coaches Corner podcast, where he advised Robertson to start the game at a slightly slower pace, aiming for a smoother entry. However, Robertson expressed his discomfort with the feedback, stating that he found it negative. This revelation prompted Hansen to reflect on his coaching approach.
Realizing the need for clearer communication, Hansen adopted a new tactic. He began incorporating follow-up questions like “What did you hear me say?” after delivering feedback. This approach aimed to ensure that players understood the intended message behind the coaching remarks and encouraged more meaningful conversations.
Hansen’s anecdote provides insights into the dynamics of effective coaching, emphasizing the importance of clear communication and understanding between coaches and players. It also highlights the value of encouraging deeper conversations that go beyond superficial feedback.
Scott Robertson, now set to lead the All Blacks for the next Rugby World Cup cycle, follows in the footsteps of his former coach Hansen. Robertson boasts an impressive coaching record with the Crusaders, securing seven Super Rugby titles in as many seasons, making him the most successful tactician in the competition’s history. Observers await with anticipation to see how Robertson will fare with the All Blacks starting in 2024.
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